FAQs -
Your Questions, Answered
Got questions? We’ve got answers!
We believe in complete transparency. Whether you’re curious about our services, how our tailored solutions fit your needs, or what sets us apart as a top-tier cleaning company, we’re here to help. Browse our most frequently asked questions below. Don’t see what you need? Contact us —we’re always here to assist you.
What’s the difference between clean and professionally clean?
It’s the difference between ‘good enough’ and flawless. Professional cleaners bring expertise, top-grade equipment, and proven techniques to ensure every surface is pristine. It’s not just cleaning — it’s delivering perfection, down to the last detail.
Do you use eco-friendly cleaning products?
Yes! We are committed to using environmentally friendly and non-toxic cleaning products that are safe for children, pets, and the environment.
How much do your cleaning services cost?
Our pricing depends on the size of your space, the type of cleaning required, and any additional services you request. We offer free quotes to provide you with an accurate estimate.
Are your cleaners insured and trained?
Yes, all our cleaners are fully insured, bonded, and professionally trained to ensure the highest standards of service.
How can I contact you for further questions?
We’re happy to help! You can reach us by phone, email, or through our live chat. Our team is always here to answer your questions.
What sets Canada Star apart from other cleaning services?
At Canada Star Cleaning Services, we don’t believe in “good enough.” We deliver a level of care and detail that leaves your space not just clean — but revitalized. With expertly trained professionals, eco-friendly products, and tailored solutions, we elevate cleaning to an art.
Can I book a cleaning as a gift for someone?
Absolutely! Our cleaning service gift cards make the perfect gift for new homeowners, busy parents, or anyone who deserves a little extra sparkle in their life.
What if I’m not satisfied with the service?
We stand behind our work. If you’re not 100% satisfied, contact us within 24 hours, and we’ll make it right. Your happiness is our guarantee.
Do you offer gift cards or special promotions?
Yes! We offer gift cards for cleaning services — a perfect gift for housewarming parties, busy parents, or anyone who could use a clean space. Check our website for seasonal promotions.
Do I need to provide cleaning supplies or equipment?
No at all! Our team arrives fully equipped with top-tier, eco-friendly products and professional-grade tools to ensure a flawless cleaning
Do you offer after-hours cleaning for offices and businesses?
Yes! We offer flexible scheduling to suit your business hours. Our team can clean during evenings, weekends, or any time that minimizes disruption to your operations.
Can I customize my cleaning service with Canada Star Cleaning Services?
Still got questions?
We’re just a call, message, or click away. Contact us today — and let’s bring that Canada Star shine to your space!